Select from various payment methods to compensate your affiliates.

Your payouts will automatically generate invoices from your affiliates, for ease with accounting.

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Your customer's bill amount will automatically be adjusted to reflect any plan changes made in the middle of a billing cycle.

Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.

Easily connect related information to a customer's support ticket such as invoices or products.

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.

Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.

Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.

The tax customers see is based on the country they are visiting from or the country they have selected.

Create a condition when to issue a new invoice. For example when the customer is created.

Generate professional invoices with built-in payment links and installment plan options, making it easy for customers to pay directly.

Manually create an order or invoice from the backend admin panel.

A "storno" invoice lets you use negative debit or credit amounts to reverse an older invoice.

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

Manage cancellations efficiently by specifying cancellation procedures such as setting up refunds, credits, or exchanges for cancelled orders or services.

MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.

Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.

Set custom taxes for shipping costs.

Write a custom description per billing plan so that a cardholder can easily identify what they have paid for.

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.

Input a tracking number manually in our system to update the customer about the shipping status

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

Efficiently manage trial periods to extend when customers require more time to evaluate or cancel when misuse is detected.

You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Connect with Fortnox for comprehensive accounting and financial management.

Get meaningful insight into the performance of your operations with our general business reports.

Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

In-store pickup allows customers to order products online and pick them up at a physical store.

You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.

Increase sales by instalments, such as payment plans or financing options so customers can afford larger purchases.

Accurately calculate and charge the appropriate VAT for products or services with different VAT rates on the same invoice, ensuring compliance with VAT regulations in different locations.

MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Set different subscription prices in different currencies and optimize the price for every country by considering their the local purchasing power.

Sell products in multiple currencies with automatic exchange rate conversion to reach global customers.

Subscriptions can be paid with any credit cards or SEPA based payment gateways such as Google Pay, Apple Pay, PayPal, SOFORT, Klarna etc.

Store multiple payment methods and billing addresses for each customer. This can be useful for businesses that have recurring billing or need to be able to charge customers in different locations.

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

Integrate with nShift for advanced shipping and logistics solutions.

Add trials to the Billing Plans and the customer's credit card won't be charged until the trial ends. Extend the trial manually if needed.

Charge a one-time fee at the beginning of a subscription plan. It could be a setup fee, addon or long-term subscription, encouraging customers to commit more.

Temporarily stop or resume collecting payments. This can be useful to maintain customer satisfaction when experiencing a disruption that affects the customers.

Apply taxes to products either as a percentage of the purchase price or as a fixed amount. This flexibility helps businesses to accurately and easily calculate and apply taxes to their sales.

Tax rates may vary based on the customer's location. To ensure accurate taxation outside of the EU, different tax rates may need to be applied to different postal codes.

Create and send an invoice automatically every week, month or year.

Apply lower VAT rates on certain goods and services as per the local regulations, depending on your industry.

Creating an invoice without requiring payment is useful for accounting purposes, when tracking outstanding invoices or when invoicing a client that isn't ready to pay.

Use our built-in AI to translate customers replies into your own language and reply back in theirs.

This is a tax system where the recipient of a taxable supply pays the VAT to the tax authority, rather than the supplier collecting it. When an EU customer provides a VAT number, we verify it with a trusted 3rd party entity and if valid, the order VAT will change to 0%. Evidence for reverse-charge validation will be provided with each invoice.

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Schedule an invoice to be sent on a specific time, or recurrently every week, month or year.

Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.

Sell in over 50 currencies with just a few clicks, with support for multi-currency pricing for products and auto-conversion support across currencies.

Determine the conditions under which payment attempts will be retried in the event of a failed transaction to cause as little inconvenience for the customer as possible.

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

Easily add or remove custom geo-located taxes on subscriptions (by country and/or postcode).

Apply different VAT rules to transactions in specific countries, such as the Canary Islands or Curacao. This is useful to comply with local tax regulations in these areas.

Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.

Automatically retry failed payment attempts and send reminders when a subscription hasn't been paid. This helps to reduce churn and maintain a steady stream of recurring revenue.

Provide customers with the option to adjust their subscription plan to one that better suits their needs. This helps to build customer loyalty and reduce customer churn.

Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Automatically validate and verify the VAT numbers of customers against national VAT databases to ensure compliance with local VAT regulations.

This simplifies VAT compliance by submitting VAT returns and payments to one EU state. This feature also allows the system to override the tax rate of each country, if needed.