Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Easily connect related information to a customer's support ticket such as invoices or products.

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.

Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.

Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.

Decide when you want your coupons to become active.

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.

Customize templates for system emails such as product out of stock to ensure the best customer experience.

A list of countries that are eligible to receive discounted pricing on products and services.

Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.

Control if and how discounts work for customers referred by affiliate partners.

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Create a unique, branded domain name such as productname.yourdomain.com, making it easier to remember and find.

Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

In-store pickup allows customers to order products online and pick them up at a physical store.

Use your own domain names to add professionalism by having different domain extensions and the flexibility of creating landing pages and websites for different products or services.

Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.

Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.

Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.

Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.

Use our built-in AI to translate customers replies into your own language and reply back in theirs.

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Discount shipping when customer meets minimum order value

When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites

Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.

Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites

Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.

Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix