Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Auto-translate any Page Content using AI
Artificial IntelligenceGrowthLocalization+3
Translate any or all the content in a page to any of your selected languages using AI
Auto-translate Your Entire Shop into Any EU Language
SalesLocalizationArtificial Intelligence+3
Reach a wider market by translating your websites, orders, invoices and products in multiple languages, with optional AI support.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Chat via HTML
Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.
Conversion of 50+ currencies with Up-to-date Exchange Rates
Remove unnecessary exchange fees by converting prices with the most up-to-date currency exchange rate
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
Customer Portal with 20+ languages
LocalizationSupportCustomer Portal
Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Localized affiliate programs
Attract more affiliates by offering programs in multiple languages and currencies.
Multi Language email editor
MarketingSalesLocalization+1
Create and edit email templates in multiple languages to communicate effectively with a global audience.
Multi-currency for Manual Shipping Methods
Reach a wider global audience by offering your customers local currency on all your shipping methods.
Multi-currency Pricing Models for Products
Set different prices for products in different currencies by taking variations in currency exchange rates and local purchasing power into account.
Multi-currency shops
AccountingSalesLocalization+1
Sell products in multiple currencies with automatic exchange rate conversion to reach global customers.
Multi-Language support & detection
Automatically detect and display content in the visitor's preferred language for a seamless browsing experience.
Multilingual Products & Catalogs
Display products and their information in multiple languages to make it easier for global customers to browse and purchase. Increasing both sales and customer satisfaction.
Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsSupport
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
