Abandoned Cart emails
Automatically send reminder emails to customers who left items in their cart without completing the purchase, helping recover lost sales.
Add notes to leads
Write down related notes to help you remember key details when communicating with your leads in the future.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Auto-translate a Newsletter into any EU Language
EmailsArtificial IntelligenceSell anywhere+1
Auto-translate your newsletters into all selected languages using AI.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Create / Onboard Leads
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
CRM (Customer Relationship Management) tool
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Custom SMTP
Use your own email server to send emails through the platform. This is useful if you have specific security or compliance requirements.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Generate Email Newsletter content with AI
EmailsArtificial IntelligenceGrowth+2
Use our built-in AI to easily generate your newsletter subject title and prefered length of content. The AI can also optimize the content with your prefered tone of voice
Generate Ticket Auto-replies using AI
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Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Mailing List onboarding (embedable forms etc)
Add new subscribers to a mailing list through embeddable forms on your website or in social media for easy list building.
Multi Language email editor
MarketingSalesLocalization+1
Create and edit email templates in multiple languages to communicate effectively with a global audience.
Reply Customer Tickets in Any EU Language using AI
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Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Segment Leads/Customers/Subscribers Into Mailing Lists
Organize leads, customers and subscribers into new or existing mailing lists based on their characteristics.
Send/Schedule Email Campaigns
Send marketing emails to an entire email list or a targeted segment. These emails can be scheduled in advance or automated by a trigger for maximum impact.
Subscriber Import / Export
Easily add large numbers of email subscribers to a mailing list by importing a CSV or spreadsheet file. This saves time and reduce the risk of errors compared to adding subscribers manually.
