Automatically send reminder emails to customers who left items in their cart without completing the purchase, helping recover lost sales.

Auto-translate your newsletters into all selected languages using AI.

Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.

The tax customers see is based on the country they are visiting from or the country they have selected.

MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.

Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.

Set custom taxes for shipping costs.

Use your own email server to send emails through the platform. This is useful if you have specific security or compliance requirements.

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Input a tracking number manually in our system to update the customer about the shipping status

You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.

Use our built-in AI to easily generate your newsletter subject title and prefered length of content. The AI can also optimize the content with your prefered tone of voice

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.

Add new subscribers to a mailing list through embeddable forms on your website or in social media for easy list building.

Accurately calculate and charge the appropriate VAT for products or services with different VAT rates on the same invoice, ensuring compliance with VAT regulations in different locations.

Create and edit email templates in multiple languages to communicate effectively with a global audience.

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Store multiple payment methods and billing addresses for each customer. This can be useful for businesses that have recurring billing or need to be able to charge customers in different locations.

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

Integrate with nShift for advanced shipping and logistics solutions.

Apply taxes to products either as a percentage of the purchase price or as a fixed amount. This flexibility helps businesses to accurately and easily calculate and apply taxes to their sales.

Tax rates may vary based on the customer's location. To ensure accurate taxation outside of the EU, different tax rates may need to be applied to different postal codes.

Apply lower VAT rates on certain goods and services as per the local regulations, depending on your industry.

Use our built-in AI to translate customers replies into your own language and reply back in theirs.

This is a tax system where the recipient of a taxable supply pays the VAT to the tax authority, rather than the supplier collecting it. When an EU customer provides a VAT number, we verify it with a trusted 3rd party entity and if valid, the order VAT will change to 0%. Evidence for reverse-charge validation will be provided with each invoice.

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Organize leads, customers and subscribers into new or existing mailing lists based on their characteristics.

Send marketing emails to an entire email list or a targeted segment. These emails can be scheduled in advance or automated by a trigger for maximum impact.

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

Invoices can be listed in the customer portal with the convenience for customers to not only find but also pay their invoices.

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

Apply different VAT rules to transactions in specific countries, such as the Canary Islands or Curacao. This is useful to comply with local tax regulations in these areas.

Easily add large numbers of email subscribers to a mailing list by importing a CSV or spreadsheet file. This saves time and reduce the risk of errors compared to adding subscribers manually.

Receive emails automatically when events occur such as affiliate signup, new commission earned

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Offer related or complementary products or services in the order confirmation email to increase sales and customer satisfaction by offering products that enhance the customer's initial purchase.

Automatically validate and verify the VAT numbers of customers against national VAT databases to ensure compliance with local VAT regulations.

This simplifies VAT compliance by submitting VAT returns and payments to one EU state. This feature also allows the system to override the tax rate of each country, if needed.