Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Choose your prefered presentation of variants such as a dropdown menu, checkboxes, radio buttons etc

Easily track and manage each clients quota to make sure they upgrade before they exceed it

Set the exact price per variation, rather than having to set a general price for all, allowing customers to tailor their purchase to fit their unique requirements and budget.

Set custom SKU and product specifications for each individual variant.

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Setting a base price with an additional cost for each variant, simplifies the process of adjusting overall pricing.

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Input a tracking number manually in our system to update the customer about the shipping status

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice

Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.

Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.

Allow to toggle the visibility of specific variants within a product listing. This can be useful when customizing a product offerings to only display certain options at any given time.

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Store multiple payment methods and billing addresses for each customer. This can be useful for businesses that have recurring billing or need to be able to charge customers in different locations.

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

Integrate with nShift for advanced shipping and logistics solutions.

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

Invoices can be listed in the customer portal with the convenience for customers to not only find but also pay their invoices.

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

Track and manage the stock levels of individual product variants, such as different sizes or colors to accurately track inventory and meet customer demand.

Offer products with up to 10 variant combinations, such as different sizes, colors etc. This is great for products with a wide range of options that the customers can choose from.

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

There are no growth restrictions. Agencies can add an unlimited number of clients to their account.

Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites

Create product variations such as size, color, or material to offer customers more choices within a single product listing.