Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Chat via HTML
Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.
Copy Page & Block layout/variants
Replace the layout of an existing block with the layout of a block variant you like. Or if you like the entire structure of blocks used in a page variant, then you can import that to your existing page while keeping your current design style for the new blocks.
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
Customer Portal with 20+ languages
LocalizationSupportCustomer Portal
Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Design styles - Redesign the entire store with ease
Site BuilderMarketingTemplates
Change the entire styling of a whole site or specific page with a few clicks. Easily copy the design style from a site or page template you like and implement it wherever you want. Use different styles for different seasons or towards different target groups depending on their location.
Design your own templates
You can save a page as a template and use it in future projects
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
More time for content
Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google
Pre-designed blocks
We offer plenty of pre-designed blocks that looks both modern and professional. Enabling you to focus more on the content and building a highly converting estore.
Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsSupport
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Site & Page Templates
Pre-designed and customizable templates help you create professional websites and pages, quickly and efficiently. Ensure a consistent look and feel across your business's online presence.
Swap blocks without losing content
Easily to swap a block design for another without losing any of the block content
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
