Add notes to leads
Write down related notes to help you remember key details when communicating with your leads in the future.
Write down related notes to help you remember key details when communicating with your leads in the future.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automated license distribution
If enabled, each sale will assign a new license for your digital product, from a list of licenses that you can paste from anywhere. Licenses are used to ensure that proper copyright and usage protocols are followed when using your software.
If enabled, each sale will assign a new license for your digital product, from a list of licenses that you can paste from anywhere. Licenses are used to ensure that proper copyright and usage protocols are followed when using your software.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Easily connect related information to a customer's support ticket such as invoices or products.
Automatically generated license keys
You can have the system generate a new license key every time you sell a digital file.
You can have the system generate a new license key every time you sell a digital file.
Create / Onboard Leads
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Create bulk product (allow/refuse multiples)
Physical ProductsDigital Products
Quickly create multiple products at once with options to allow or prevent duplicate entries, saving time when managing large inventories.
Quickly create multiple products at once with options to allow or prevent duplicate entries, saving time when managing large inventories.
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
CRM (Customer Relationship Management) tool
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Custom attributes for products
DevelopersDigital ProductsPhysical Products
Add additional information for products, beyond the standard product attributes.
Add additional information for products, beyond the standard product attributes.
Disable/Enable Indexing
To ensure your pages are visible in search engine results, enable indexing when your site is complete to allow search engines to crawl and index them.
To ensure your pages are visible in search engine results, enable indexing when your site is complete to allow search engines to crawl and index them.
Encrypted, private and secure file download
Our technology utilizes the latest encryption algorithms to ensure that all files remain safe and secure.
Our technology utilizes the latest encryption algorithms to ensure that all files remain safe and secure.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Generate Product Title, Description and SEO using AI
Product variantDigital ProductsArtificial Intelligence
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
In-store pickup
In-store pickup allows customers to order products online and pick them up at a physical store.
In-store pickup allows customers to order products online and pick them up at a physical store.
Industry leading page loading
Search engines like Google loves fast page loading as it improves the user experience. Higher user experience normally translates into increased google ranking
Search engines like Google loves fast page loading as it improves the user experience. Higher user experience normally translates into increased google ranking
More time for content
Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google
Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google
Product Purchase Limit
Physical ProductsDigital Products
Limit the number of products that a customer can purchase in a given time period. This is useful when looking to manage inventory or prevent abuse of promotions.
Limit the number of products that a customer can purchase in a given time period. This is useful when looking to manage inventory or prevent abuse of promotions.
Publish/Unpublish Product based on triggers
Physical ProductsDigital ProductsAutomations
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Scheduled publishing
SalesPhysical ProductsDigital Products
Schedule when to publish a product. This allows you to create one or multiple products in advance and have them published together with a campaign or product launch.
Schedule when to publish a product. This allows you to create one or multiple products in advance and have them published together with a campaign or product launch.
Scheduling Product Options (new from X date, expires at date)
Physical ProductsDigital Products
Options to schedule product launch with a "new" label, when it should expire, sales period etc. This helps businesses to manage product availability and maximize sales potential.
Options to schedule product launch with a "new" label, when it should expire, sales period etc. This helps businesses to manage product availability and maximize sales potential.
Sell multiple files at the same time
Offer multiple digital products, such as e-books, software, music, and videos in a bundle, or as a single purchase.
Offer multiple digital products, such as e-books, software, music, and videos in a bundle, or as a single purchase.
Sell via affiliate partners
AffiliatesDigital ProductsPhysical Products+2
Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.
Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.
Set amount of downloads allowed
Limit the number of times a digital product, such as an ebook or software, can be downloaded. This is useful to control the distribution of products and prevent unauthorized sharing.
Limit the number of times a digital product, such as an ebook or software, can be downloaded. This is useful to control the distribution of products and prevent unauthorized sharing.
Store hours (Sell only when open)
Site BuilderPhysical store
Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.
Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.
Structured Data compliance
Products will stand out more in Google searches with our Structured Data compliance. It sends more information such as reviews, inventory, payment methods, eligible countries etc which ranks products higher for specific queries.
Products will stand out more in Google searches with our Structured Data compliance. It sends more information such as reviews, inventory, payment methods, eligible countries etc which ranks products higher for specific queries.
Target/Limit purchase to geolocation
Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.
Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Unique URL per language
Pages in different languages will have different URLs. Improving the SEO for multi-languages out of the box.
Pages in different languages will have different URLs. Improving the SEO for multi-languages out of the box.
