Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Client Quota Management
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Conditional reports
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Copy Page & Block layout/variants
Replace the layout of an existing block with the layout of a block variant you like. Or if you like the entire structure of blocks used in a page variant, then you can import that to your existing page while keeping your current design style for the new blocks.
Replace the layout of an existing block with the layout of a block variant you like. Or if you like the entire structure of blocks used in a page variant, then you can import that to your existing page while keeping your current design style for the new blocks.
Create Milestones
Create your own milestones to monitor your business performance for a specific use-case
Create your own milestones to monitor your business performance for a specific use-case
Customisable DateV reports
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Design styles - Redesign the entire store with ease
Site BuilderMarketingTemplates
Change the entire styling of a whole site or specific page with a few clicks. Easily copy the design style from a site or page template you like and implement it wherever you want. Use different styles for different seasons or towards different target groups depending on their location.
Change the entire styling of a whole site or specific page with a few clicks. Easily copy the design style from a site or page template you like and implement it wherever you want. Use different styles for different seasons or towards different target groups depending on their location.
Design your own templates
You can save a page as a template and use it in future projects
You can save a page as a template and use it in future projects
Drill-down reports
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
General business reports
Get meaningful insight into the performance of your operations with our general business reports.
Get meaningful insight into the performance of your operations with our general business reports.
Granular Teammate Permission System
ManagementWhite-labelPermissions
Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Granural Client Permission System
White-labelManagementPermissions
Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
Increase/decrease price if stock falls below a threshold
Physical ProductsAutomations
Improve your pricing strategy and profits by automatically adjusting the price of a product based on the current level of inventory.
Improve your pricing strategy and profits by automatically adjusting the price of a product based on the current level of inventory.
Inventory Notifications
ReportsAutomationsPhysical Products
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
More time for content
Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google
Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google
MOSS reports
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
On-demand affiliate reports
Get a complete affiliate report with just a simple click.
Get a complete affiliate report with just a simple click.
Pre-designed blocks
We offer plenty of pre-designed blocks that looks both modern and professional. Enabling you to focus more on the content and building a highly converting estore.
We offer plenty of pre-designed blocks that looks both modern and professional. Enabling you to focus more on the content and building a highly converting estore.
Publish/Unpublish Product based on triggers
Physical ProductsDigital ProductsAutomations
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Scheduled reports
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Site & Page Templates
Pre-designed and customizable templates help you create professional websites and pages, quickly and efficiently. Ensure a consistent look and feel across your business's online presence.
Pre-designed and customizable templates help you create professional websites and pages, quickly and efficiently. Ensure a consistent look and feel across your business's online presence.
Swap blocks without losing content
Easily to swap a block design for another without losing any of the block content
Easily to swap a block design for another without losing any of the block content
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Teammate Roles
ManagementWhite-labelPermissions
Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.
Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Unlimited Client Slots
There are no growth restrictions. Agencies can add an unlimited number of clients to their account.
There are no growth restrictions. Agencies can add an unlimited number of clients to their account.
Unlimited stores and sites per account
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites
