Add notes to leads
Write down related notes to help you remember key details when communicating with your leads in the future.
Write down related notes to help you remember key details when communicating with your leads in the future.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Easily connect related information to a customer's support ticket such as invoices or products.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Choose how variants are shown (dropdown, checkbox etc)
Physical ProductsSite BuilderProduct variant
Choose your prefered presentation of variants such as a dropdown menu, checkboxes, radio buttons etc
Choose your prefered presentation of variants such as a dropdown menu, checkboxes, radio buttons etc
Conditional customer vouchers (if revenue > X)
Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.
Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.
Conditional reports
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Coupons conditional
Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.
Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.
Coupons publish date
Decide when you want your coupons to become active.
Decide when you want your coupons to become active.
Create / Onboard Leads
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Create Milestones
Create your own milestones to monitor your business performance for a specific use-case
Create your own milestones to monitor your business performance for a specific use-case
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
CRM (Customer Relationship Management) tool
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Custom Pricing Per Variant
Physical ProductsProduct variant
Set the exact price per variation, rather than having to set a general price for all, allowing customers to tailor their purchase to fit their unique requirements and budget.
Set the exact price per variation, rather than having to set a general price for all, allowing customers to tailor their purchase to fit their unique requirements and budget.
Custom SKUs and product specifications per variant
Set custom SKU and product specifications for each individual variant.
Set custom SKU and product specifications for each individual variant.
Customer Specific Discounts
Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.
Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.
Customisable DateV reports
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Delta Product Pricing (Base price + variant price)
Setting a base price with an additional cost for each variant, simplifies the process of adjusting overall pricing.
Setting a base price with an additional cost for each variant, simplifies the process of adjusting overall pricing.
Discount Country Whitelist
A list of countries that are eligible to receive discounted pricing on products and services.
A list of countries that are eligible to receive discounted pricing on products and services.
Discount coupons/codes
Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.
Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.
Drill-down reports
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Enable/disable discounts for affiliate-referred customers
Control if and how discounts work for customers referred by affiliate partners.
Control if and how discounts work for customers referred by affiliate partners.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
General business reports
Get meaningful insight into the performance of your operations with our general business reports.
Get meaningful insight into the performance of your operations with our general business reports.
Generate Product Title, Description and SEO using AI
Product variantDigital ProductsArtificial Intelligence
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Hide/Show individual Variants
Allow to toggle the visibility of specific variants within a product listing. This can be useful when customizing a product offerings to only display certain options at any given time.
Allow to toggle the visibility of specific variants within a product listing. This can be useful when customizing a product offerings to only display certain options at any given time.
Inventory Notifications
ReportsAutomationsPhysical Products
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
MOSS reports
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
On-demand affiliate reports
Get a complete affiliate report with just a simple click.
Get a complete affiliate report with just a simple click.
Order total based discounts
Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.
Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.
Product Category based Discounts
Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.
Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.
Product specific based Discounts
Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.
Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.
Recurring, Limited Time & One-time Subscription Discounts
SubscriptionSalesDiscounts
Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.
Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Scheduled reports
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Shipping Discounts
Discount shipping when customer meets minimum order value
Discount shipping when customer meets minimum order value
Site Specific Discounts
When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites
When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites
Stock per variant
Physical ProductsProduct variant
Track and manage the stock levels of individual product variants, such as different sizes or colors to accurately track inventory and meet customer demand.
Track and manage the stock levels of individual product variants, such as different sizes or colors to accurately track inventory and meet customer demand.
Support for up to 10 variant combos
Physical ProductsProduct variant
Offer products with up to 10 variant combinations, such as different sizes, colors etc. This is great for products with a wide range of options that the customers can choose from.
Offer products with up to 10 variant combinations, such as different sizes, colors etc. This is great for products with a wide range of options that the customers can choose from.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Trigger based customer vouchers (when customer is created)
Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.
Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Variations
Product variantPhysical Products
Create product variations such as size, color, or material to offer customers more choices within a single product listing.
Create product variations such as size, color, or material to offer customers more choices within a single product listing.
Volume discounts
Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.
Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.
Vouchers
Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix
Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix
