Add notes to leads
CRMSales

Write down related notes to help you remember key details when communicating with your leads in the future.

Assign Agents to Customers
ManagementCRMSales

Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Assign Clients/Merchant Customers to Teammates
White-labelCRMSupport+1

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign Customer Deals to Teammates
SalesCRMManagement

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

Automatic Linking of Tickets to Customer Invoices, Products etc
SupportCRM

Easily connect related information to a customer's support ticket such as invoices or products.

Automatic Shipping Updates with Customisable templates
SupportShippingAutomations

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Blast Campaign Tracking (email opened, unsubscribed etc)
SupportMarketingSales+4

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

Conditional reports
AccountingReports

Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.

Create / Onboard Leads
SalesCRMGrowth

Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.

Create Milestones
ReportsSalesGrowth+1

Create your own milestones to monitor your business performance for a specific use-case

Create Ticket Categories
SupportCRM

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

CRM (Customer Relationship Management) tool
CRMSalesGrowth

Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.

Customisable DateV reports
AccountingReports

Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.

Customize System Emails
SupportSalesReports+1

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Dimensional shipping rates
Shipping

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Disable/Enable Indexing
SEO

To ensure your pages are visible in search engine results, enable indexing when your site is complete to allow search engines to crawl and index them.

Drill-down reports
AccountingReports

Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.

Enter tracking number manually
Shipping

Input a tracking number manually in our system to update the customer about the shipping status

Followup based Emails (if email opened > send another email)
SupportMarketingSales+4

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

General business reports
AccountingReports

Get meaningful insight into the performance of your operations with our general business reports.

Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

Industry leading page loading
SEO

Search engines like Google loves fast page loading as it improves the user experience. Higher user experience normally translates into increased google ranking

Inventory Notifications
ReportsAutomationsPhysical Products

Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.

More time for content
SEOSite BuilderTemplates

Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google

MOSS reports
AccountingReports

MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.

Multi-currency for Manual Shipping Methods
LocalizationShipping

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Multiple shipping providers
Shipping

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

nShift Integration
ShippingIntegrations

Integrate with nShift for advanced shipping and logistics solutions.

On-demand affiliate reports
AffiliatesReports

Get a complete affiliate report with just a simple click.

Schedule Emails
SupportMarketingSales+3

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Scheduled reports
AccountingReports

Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.

Shipping Bundling Rules
Shipping

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Shipping Postcode Filtering
Shipping

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Shipping Whitelist
Shipping

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

Site specific Shipping Methods
Shipping

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

Structured Data compliance
SEO

Products will stand out more in Google searches with our Structured Data compliance. It sends more information such as reviews, inventory, payment methods, eligible countries etc which ranks products higher for specific queries.

Teammate Performance Monitoring & Analytics
SupportSalesAnalytics+2

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Ticketing System
SupportCRM

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Trigger based Emails
SupportMarketingSales+4

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Unique URL per language
SEOLocalization

Pages in different languages will have different URLs. Improving the SEO for multi-languages out of the box.