Agency dashboard
White-labelPermissions

Advanced control and monitoring with the ability to charge clients for anything. Granular permission for both teammates and clients for total control.

Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Assign Clients/Merchant Customers to Teammates
White-labelCRMSupport+1

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Automated proration calculations
AccountingSubscription

Your customer's bill amount will automatically be adjusted to reflect any plan changes made in the middle of a billing cycle.

Automatic Linking of Tickets to Customer Invoices, Products etc
SupportCRM

Easily connect related information to a customer's support ticket such as invoices or products.

Automatic Shipping Updates with Customisable templates
SupportShippingAutomations

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Blast Campaign Tracking (email opened, unsubscribed etc)
SupportMarketingSales+4

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

Chat via HTML
SalesSupport

Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.

Create Ticket Categories
SupportCRM

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

Customer Portal with 20+ languages
LocalizationSupportCustomer Portal

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Customize System Emails
SupportSalesReports+1

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Event log monitoring
White-labelManagementDevelopers+2

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

Followup based Emails (if email opened > send another email)
SupportMarketingSales+4

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3

Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.

Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

Granular Teammate Permission System
ManagementWhite-labelPermissions

Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.

Granural Client Permission System
White-labelManagementPermissions

Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.

Multi-currency pricing models for subscriptions
AccountingSubscription

Set different subscription prices in different currencies and optimize the price for every country by considering their the local purchasing power.

Multi-gateway subscriptions
AccountingSubscriptionPayments

Subscriptions can be paid with any credit cards or SEPA based payment gateways such as Google Pay, Apple Pay, PayPal, SOFORT, Klarna etc.

Multiple billing profiles per customer
SalesCustomer PortalAccounting

Store multiple payment methods and billing addresses for each customer. This can be useful for businesses that have recurring billing or need to be able to charge customers in different locations.

Offer trials
AccountingSalesSubscription

Add trials to the Billing Plans and the customer's credit card won't be charged until the trial ends. Extend the trial manually if needed.

Offer Trials on Subscriptions
SalesSubscription

Attract more customers by offering a free trial period before they are charged for a subscription service.

One-time fees on subscriptions
AccountingSalesSubscription

Charge a one-time fee at the beginning of a subscription plan. It could be a setup fee, addon or long-term subscription, encouraging customers to commit more.

Pause/unpause payment collection
AccountingSubscriptionPayments

Temporarily stop or resume collecting payments. This can be useful to maintain customer satisfaction when experiencing a disruption that affects the customers.

Permissions for API Keys
DevelopersPermissions

Set specific permissions for each API key to control which actions can be performed. This helps to ensure that only authorized users can access certain features or data.

Recurring commissions for affiliates
AffiliatesSubscription

Reward affiliates with recurring commission for each billing cycle of a customer's subscription to a product or service.

Recurring invoices
AccountingSalesSubscription

Create and send an invoice automatically every week, month or year.

Recurring, Limited Time & One-time Subscription Discounts
SubscriptionSalesDiscounts

Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.

Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsSupport

Use our built-in AI to translate customers replies into your own language and reply back in theirs.

Schedule Emails
SupportMarketingSales+3

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Show invoices in customer portal
SalesGrowthCustomer Portal

Invoices can be listed in the customer portal with the convenience for customers to not only find but also pay their invoices.

Special taxes on subscriptions
AccountingSubscription

Easily add or remove custom geo-located taxes on subscriptions (by country and/or postcode).

Specific Inventory Per Account
Physical ProductsPermissions

Set specific stock access per account or same access for all.

Stripe Integration
PaymentsSubscriptionIntegrations

Integrate with Stripe to process payments seamlessly, including importing customer data from stripe.

Subscription Dunning
SubscriptionSalesAccounting

Automatically retry failed payment attempts and send reminders when a subscription hasn't been paid. This helps to reduce churn and maintain a steady stream of recurring revenue.

Subscriptions
SubscriptionPayments

Create and manage recurring subscription plans for products and services with flexible billing cycles.

Switch subscription plans
AccountingSubscription

Provide customers with the option to adjust their subscription plan to one that better suits their needs. This helps to build customer loyalty and reduce customer churn.

Teammate Performance Monitoring & Analytics
SupportSalesAnalytics+2

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Teammate Roles
ManagementWhite-labelPermissions

Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.

Ticketing System
SupportCRM

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Ticketing System for Customer Portal
SupportCustomer Portal

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

Trigger based Emails
SupportMarketingSales+4

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Unlimited stores and sites per account
WebsitesSalesGrowth+2

Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites