Assign Agents to Customers
ManagementCRMSales

Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Assign Clients/Merchant Customers to Teammates
White-labelCRMSupport+1

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign Customer Deals to Teammates
SalesCRMManagement

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

Automatic Shipping Updates with Customisable templates
SupportShippingAutomations

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Client Quota Management
White-labelManagement

Easily track and manage each clients quota to make sure they upgrade before they exceed it

Conditional customer vouchers (if revenue > X)
DiscountsGrowthSales

Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.

Coupons conditional
DiscountsSalesMarketing

Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.

Coupons publish date
DiscountsSalesMarketing

Decide when you want your coupons to become active.

Customer Specific Discounts
DiscountsGrowthSales

Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.

Dimensional shipping rates
Shipping

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Discount Country Whitelist
DiscountsSales

A list of countries that are eligible to receive discounted pricing on products and services.

Discount coupons/codes
DiscountsMarketingSales

Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.

Enable/disable discounts for affiliate-referred customers
AffiliatesDiscountsSales

Control if and how discounts work for customers referred by affiliate partners.

Enter tracking number manually
Shipping

Input a tracking number manually in our system to update the customer about the shipping status

Event log monitoring
White-labelManagementDevelopers+2

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

Free sub-domain
Websites

Create a unique, branded domain name such as productname.yourdomain.com, making it easier to remember and find.

Granular Teammate Permission System
ManagementWhite-labelPermissions

Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.

Granural Client Permission System
White-labelManagementPermissions

Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.

Multi-currency for Manual Shipping Methods
LocalizationShipping

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Multiple custom domains
Websites

Use your own domain names to add professionalism by having different domain extensions and the flexibility of creating landing pages and websites for different products or services.

Multiple shipping providers
Shipping

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

nShift Integration
ShippingIntegrations

Integrate with nShift for advanced shipping and logistics solutions.

Order total based discounts
DiscountsSales

Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.

Product Category based Discounts
DiscountsSales

Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.

Product specific based Discounts
DiscountsSales

Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.

Recurring, Limited Time & One-time Subscription Discounts
SubscriptionSalesDiscounts

Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.

Shipping Bundling Rules
Shipping

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Shipping Discounts
DiscountsSales

Discount shipping when customer meets minimum order value

Shipping Postcode Filtering
Shipping

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Shipping Whitelist
Shipping

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

Site Specific Discounts
DiscountsSales

When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites

Site specific Shipping Methods
Shipping

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

Teammate Performance Monitoring & Analytics
SupportSalesAnalytics+2

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Teammate Roles
ManagementWhite-labelPermissions

Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.

Trigger based customer vouchers (when customer is created)
DiscountsGrowthSales

Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.

Unlimited Client Slots
White-labelManagement

There are no growth restrictions. Agencies can add an unlimited number of clients to their account.

Unlimited stores and sites per account
WebsitesSalesGrowth+2

Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites

Volume discounts
DiscountsSales

Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.

Vouchers
SalesMarketingDiscounts

Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix