Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.

Easily track and manage each clients quota to make sure they upgrade before they exceed it

Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.

Replace the layout of an existing block with the layout of a block variant you like. Or if you like the entire structure of blocks used in a page variant, then you can import that to your existing page while keeping your current design style for the new blocks.

The tax customers see is based on the country they are visiting from or the country they have selected.

Create your own milestones to monitor your business performance for a specific use-case

MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.

Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.

Set custom taxes for shipping costs.

Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Change the entire styling of a whole site or specific page with a few clicks. Easily copy the design style from a site or page template you like and implement it wherever you want. Use different styles for different seasons or towards different target groups depending on their location.

You can save a page as a template and use it in future projects

Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.

Get meaningful insight into the performance of your operations with our general business reports.

Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.

Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.

You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.

Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.

Accurately calculate and charge the appropriate VAT for products or services with different VAT rates on the same invoice, ensuring compliance with VAT regulations in different locations.

Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google

MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.

Get a complete affiliate report with just a simple click.

Apply taxes to products either as a percentage of the purchase price or as a fixed amount. This flexibility helps businesses to accurately and easily calculate and apply taxes to their sales.

Tax rates may vary based on the customer's location. To ensure accurate taxation outside of the EU, different tax rates may need to be applied to different postal codes.

We offer plenty of pre-designed blocks that looks both modern and professional. Enabling you to focus more on the content and building a highly converting estore.

Apply lower VAT rates on certain goods and services as per the local regulations, depending on your industry.

This is a tax system where the recipient of a taxable supply pays the VAT to the tax authority, rather than the supplier collecting it. When an EU customer provides a VAT number, we verify it with a trusted 3rd party entity and if valid, the order VAT will change to 0%. Evidence for reverse-charge validation will be provided with each invoice.

Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.

Pre-designed and customizable templates help you create professional websites and pages, quickly and efficiently. Ensure a consistent look and feel across your business's online presence.

Apply different VAT rules to transactions in specific countries, such as the Canary Islands or Curacao. This is useful to comply with local tax regulations in these areas.

Easily to swap a block design for another without losing any of the block content

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.

There are no growth restrictions. Agencies can add an unlimited number of clients to their account.

Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites

Automatically validate and verify the VAT numbers of customers against national VAT databases to ensure compliance with local VAT regulations.

This simplifies VAT compliance by submitting VAT returns and payments to one EU state. This feature also allows the system to override the tax rate of each country, if needed.