API Keys
Generate different API keys for your different integrations, with specific permissions to increase security.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Client Quota Management
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Custom attributes for products
DevelopersDigital ProductsPhysical Products
Add additional information for products, beyond the standard product attributes.
Custom SMTP
Use your own email server to send emails through the platform. This is useful if you have specific security or compliance requirements.
Detailed audit log
A comprehensive record of events, activities, and changes in the system is invaluable when trying to determine the cause of an incident or problem.
Developer log browser
View and search through the API logs for easy troubleshooting of issues and debug of applications.
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Granular Teammate Permission System
ManagementWhite-labelPermissions
Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Granural Client Permission System
White-labelManagementPermissions
Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
High-quality API documentation
Our clear and detailed instructions makes it easy to integrate your other systems with our platform.
In-store pickup
In-store pickup allows customers to order products online and pick them up at a physical store.
Increase/decrease price if stock falls below a threshold
Physical ProductsAutomations
Improve your pricing strategy and profits by automatically adjusting the price of a product based on the current level of inventory.
Inventory Notifications
ReportsAutomationsPhysical Products
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Permissions for API Keys
Set specific permissions for each API key to control which actions can be performed. This helps to ensure that only authorized users can access certain features or data.
Publish/Unpublish Product based on triggers
Physical ProductsDigital ProductsAutomations
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Store hours (Sell only when open)
Site BuilderPhysical store
Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.
Target/Limit purchase to geolocation
Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
