3D Secure Checkout
Fraud protection that requires customers to complete an additional verification step with the card issuer when paying.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Client/Customer Tickets to Teammates
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Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automated VAT calculations for EU
Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.
Category based taxes
It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.
Client Quota Management
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Country based taxes
The tax customers see is based on the country they are visiting from or the country they have selected.
Custom DPA signing
Create and sign custom data protection agreements (DPAs) with partners and customers. Enabling additional control and security for sensitive data.
Custom MOSS tax rules
MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.
Custom product taxes
Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.
Custom shipping taxes
Set custom taxes for shipping costs.
Daily backup with hourly snapshots
Our backups are always up-to-date and protects against potential data losses due to malfunction, user errors or malicious attacks.
Detailed audit log
A comprehensive record of events, activities, and changes in the system is invaluable when trying to determine the cause of an incident or problem.
Event log monitoring
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Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Flexible shipping VAT
You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.
Fully GDPR Compliant
Ensure full compliance with GDPR regulations to protect customer data and privacy across all operations.
Granular Teammate Permission System
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Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Granural Client Permission System
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Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
High-Availability with auto failover
Ensures that a system or application remains available and fully operational by automatically switching to a backup if the primary system fails, providing a high level of availability and minimal downtime.
Hosted on a distributed and sandboxed cloud
Enjoy maximum performance while your data and resources are protected and isolated in a virtual environment to minimize the risk of downtime or data breaches.
In-store pickup
In-store pickup allows customers to order products online and pick them up at a physical store.
Inclusive or exclusive taxes
You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.
