Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Choose how variants are shown (dropdown, checkbox etc)
Physical ProductsSite BuilderProduct variant
Choose your prefered presentation of variants such as a dropdown menu, checkboxes, radio buttons etc
Choose your prefered presentation of variants such as a dropdown menu, checkboxes, radio buttons etc
Client Quota Management
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Conditional customer vouchers (if revenue > X)
Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.
Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.
Coupons conditional
Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.
Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.
Coupons publish date
Decide when you want your coupons to become active.
Decide when you want your coupons to become active.
Custom Pricing Per Variant
Physical ProductsProduct variant
Set the exact price per variation, rather than having to set a general price for all, allowing customers to tailor their purchase to fit their unique requirements and budget.
Set the exact price per variation, rather than having to set a general price for all, allowing customers to tailor their purchase to fit their unique requirements and budget.
Custom SKUs and product specifications per variant
Set custom SKU and product specifications for each individual variant.
Set custom SKU and product specifications for each individual variant.
Customer Specific Discounts
Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.
Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.
Delta Product Pricing (Base price + variant price)
Setting a base price with an additional cost for each variant, simplifies the process of adjusting overall pricing.
Setting a base price with an additional cost for each variant, simplifies the process of adjusting overall pricing.
Dimensional shipping rates
Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.
Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.
Discount Country Whitelist
A list of countries that are eligible to receive discounted pricing on products and services.
A list of countries that are eligible to receive discounted pricing on products and services.
Discount coupons/codes
Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.
Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.
Enable/disable discounts for affiliate-referred customers
Control if and how discounts work for customers referred by affiliate partners.
Control if and how discounts work for customers referred by affiliate partners.
Enter tracking number manually
Input a tracking number manually in our system to update the customer about the shipping status
Input a tracking number manually in our system to update the customer about the shipping status
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Generate Product Title, Description and SEO using AI
Product variantDigital ProductsArtificial Intelligence
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Granular Teammate Permission System
ManagementWhite-labelPermissions
Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Granural Client Permission System
White-labelManagementPermissions
Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
Hide/Show individual Variants
Allow to toggle the visibility of specific variants within a product listing. This can be useful when customizing a product offerings to only display certain options at any given time.
Allow to toggle the visibility of specific variants within a product listing. This can be useful when customizing a product offerings to only display certain options at any given time.
Multi-currency for Manual Shipping Methods
Reach a wider global audience by offering your customers local currency on all your shipping methods.
Reach a wider global audience by offering your customers local currency on all your shipping methods.
Multiple shipping providers
Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.
Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.
nShift Integration
Integrate with nShift for advanced shipping and logistics solutions.
Integrate with nShift for advanced shipping and logistics solutions.
Order total based discounts
Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.
Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.
Product Category based Discounts
Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.
Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.
Product specific based Discounts
Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.
Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.
Recurring, Limited Time & One-time Subscription Discounts
SubscriptionSalesDiscounts
Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.
Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.
Shipping Bundling Rules
Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.
Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.
Shipping Discounts
Discount shipping when customer meets minimum order value
Discount shipping when customer meets minimum order value
Shipping Postcode Filtering
Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.
Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.
Shipping Whitelist
Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.
Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.
Site Specific Discounts
When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites
When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites
Site specific Shipping Methods
When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.
When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.
Stock per variant
Physical ProductsProduct variant
Track and manage the stock levels of individual product variants, such as different sizes or colors to accurately track inventory and meet customer demand.
Track and manage the stock levels of individual product variants, such as different sizes or colors to accurately track inventory and meet customer demand.
Support for up to 10 variant combos
Physical ProductsProduct variant
Offer products with up to 10 variant combinations, such as different sizes, colors etc. This is great for products with a wide range of options that the customers can choose from.
Offer products with up to 10 variant combinations, such as different sizes, colors etc. This is great for products with a wide range of options that the customers can choose from.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Teammate Roles
ManagementWhite-labelPermissions
Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.
Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.
Trigger based customer vouchers (when customer is created)
Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.
Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.
Unlimited Client Slots
There are no growth restrictions. Agencies can add an unlimited number of clients to their account.
There are no growth restrictions. Agencies can add an unlimited number of clients to their account.
Unlimited stores and sites per account
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites
Variations
Product variantPhysical Products
Create product variations such as size, color, or material to offer customers more choices within a single product listing.
Create product variations such as size, color, or material to offer customers more choices within a single product listing.
Volume discounts
Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.
Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.
Vouchers
Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix
Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix
