Add notes to leads
Write down related notes to help you remember key details when communicating with your leads in the future.
Write down related notes to help you remember key details when communicating with your leads in the future.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automated license distribution
If enabled, each sale will assign a new license for your digital product, from a list of licenses that you can paste from anywhere. Licenses are used to ensure that proper copyright and usage protocols are followed when using your software.
If enabled, each sale will assign a new license for your digital product, from a list of licenses that you can paste from anywhere. Licenses are used to ensure that proper copyright and usage protocols are followed when using your software.
Automated proration calculations
Your customer's bill amount will automatically be adjusted to reflect any plan changes made in the middle of a billing cycle.
Your customer's bill amount will automatically be adjusted to reflect any plan changes made in the middle of a billing cycle.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Easily connect related information to a customer's support ticket such as invoices or products.
Automatically generated license keys
You can have the system generate a new license key every time you sell a digital file.
You can have the system generate a new license key every time you sell a digital file.
Create / Onboard Leads
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Create bulk product (allow/refuse multiples)
Physical ProductsDigital Products
Quickly create multiple products at once with options to allow or prevent duplicate entries, saving time when managing large inventories.
Quickly create multiple products at once with options to allow or prevent duplicate entries, saving time when managing large inventories.
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
CRM (Customer Relationship Management) tool
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Custom attributes for products
DevelopersDigital ProductsPhysical Products
Add additional information for products, beyond the standard product attributes.
Add additional information for products, beyond the standard product attributes.
Encrypted, private and secure file download
Our technology utilizes the latest encryption algorithms to ensure that all files remain safe and secure.
Our technology utilizes the latest encryption algorithms to ensure that all files remain safe and secure.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Free sub-domain
Create a unique, branded domain name such as productname.yourdomain.com, making it easier to remember and find.
Create a unique, branded domain name such as productname.yourdomain.com, making it easier to remember and find.
Generate Product Title, Description and SEO using AI
Product variantDigital ProductsArtificial Intelligence
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Multi-currency pricing models for subscriptions
Set different subscription prices in different currencies and optimize the price for every country by considering their the local purchasing power.
Set different subscription prices in different currencies and optimize the price for every country by considering their the local purchasing power.
Multi-gateway subscriptions
AccountingSubscriptionPayments
Subscriptions can be paid with any credit cards or SEPA based payment gateways such as Google Pay, Apple Pay, PayPal, SOFORT, Klarna etc.
Subscriptions can be paid with any credit cards or SEPA based payment gateways such as Google Pay, Apple Pay, PayPal, SOFORT, Klarna etc.
Multiple custom domains
Use your own domain names to add professionalism by having different domain extensions and the flexibility of creating landing pages and websites for different products or services.
Use your own domain names to add professionalism by having different domain extensions and the flexibility of creating landing pages and websites for different products or services.
Offer trials
AccountingSalesSubscription
Add trials to the Billing Plans and the customer's credit card won't be charged until the trial ends. Extend the trial manually if needed.
Add trials to the Billing Plans and the customer's credit card won't be charged until the trial ends. Extend the trial manually if needed.
Offer Trials on Subscriptions
Attract more customers by offering a free trial period before they are charged for a subscription service.
Attract more customers by offering a free trial period before they are charged for a subscription service.
One-time fees on subscriptions
AccountingSalesSubscription
Charge a one-time fee at the beginning of a subscription plan. It could be a setup fee, addon or long-term subscription, encouraging customers to commit more.
Charge a one-time fee at the beginning of a subscription plan. It could be a setup fee, addon or long-term subscription, encouraging customers to commit more.
Pause/unpause payment collection
AccountingSubscriptionPayments
Temporarily stop or resume collecting payments. This can be useful to maintain customer satisfaction when experiencing a disruption that affects the customers.
Temporarily stop or resume collecting payments. This can be useful to maintain customer satisfaction when experiencing a disruption that affects the customers.
Product Purchase Limit
Physical ProductsDigital Products
Limit the number of products that a customer can purchase in a given time period. This is useful when looking to manage inventory or prevent abuse of promotions.
Limit the number of products that a customer can purchase in a given time period. This is useful when looking to manage inventory or prevent abuse of promotions.
Publish/Unpublish Product based on triggers
Physical ProductsDigital ProductsAutomations
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience
Recurring commissions for affiliates
Reward affiliates with recurring commission for each billing cycle of a customer's subscription to a product or service.
Reward affiliates with recurring commission for each billing cycle of a customer's subscription to a product or service.
Recurring invoices
AccountingSalesSubscription
Create and send an invoice automatically every week, month or year.
Create and send an invoice automatically every week, month or year.
Recurring, Limited Time & One-time Subscription Discounts
SubscriptionSalesDiscounts
Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.
Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Scheduled publishing
SalesPhysical ProductsDigital Products
Schedule when to publish a product. This allows you to create one or multiple products in advance and have them published together with a campaign or product launch.
Schedule when to publish a product. This allows you to create one or multiple products in advance and have them published together with a campaign or product launch.
Scheduling Product Options (new from X date, expires at date)
Physical ProductsDigital Products
Options to schedule product launch with a "new" label, when it should expire, sales period etc. This helps businesses to manage product availability and maximize sales potential.
Options to schedule product launch with a "new" label, when it should expire, sales period etc. This helps businesses to manage product availability and maximize sales potential.
Sell multiple files at the same time
Offer multiple digital products, such as e-books, software, music, and videos in a bundle, or as a single purchase.
Offer multiple digital products, such as e-books, software, music, and videos in a bundle, or as a single purchase.
Sell via affiliate partners
AffiliatesDigital ProductsPhysical Products+2
Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.
Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.
Set amount of downloads allowed
Limit the number of times a digital product, such as an ebook or software, can be downloaded. This is useful to control the distribution of products and prevent unauthorized sharing.
Limit the number of times a digital product, such as an ebook or software, can be downloaded. This is useful to control the distribution of products and prevent unauthorized sharing.
Special taxes on subscriptions
Easily add or remove custom geo-located taxes on subscriptions (by country and/or postcode).
Easily add or remove custom geo-located taxes on subscriptions (by country and/or postcode).
Stripe Integration
PaymentsSubscriptionIntegrations
Integrate with Stripe to process payments seamlessly, including importing customer data from stripe.
Integrate with Stripe to process payments seamlessly, including importing customer data from stripe.
Subscription Dunning
SubscriptionSalesAccounting
Automatically retry failed payment attempts and send reminders when a subscription hasn't been paid. This helps to reduce churn and maintain a steady stream of recurring revenue.
Automatically retry failed payment attempts and send reminders when a subscription hasn't been paid. This helps to reduce churn and maintain a steady stream of recurring revenue.
Subscriptions
Create and manage recurring subscription plans for products and services with flexible billing cycles.
Create and manage recurring subscription plans for products and services with flexible billing cycles.
Switch subscription plans
Provide customers with the option to adjust their subscription plan to one that better suits their needs. This helps to build customer loyalty and reduce customer churn.
Provide customers with the option to adjust their subscription plan to one that better suits their needs. This helps to build customer loyalty and reduce customer churn.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Unlimited stores and sites per account
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites