Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Client/Customer Tickets to Teammates
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Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automated VAT calculations for EU
Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.
Category based taxes
It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.
Client Quota Management
Easily track and manage each clients quota to make sure they upgrade before they exceed it
Country based taxes
The tax customers see is based on the country they are visiting from or the country they have selected.
Custom MOSS tax rules
MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.
Custom product taxes
Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.
Custom shipping taxes
Set custom taxes for shipping costs.
Disable/Enable Indexing
To ensure your pages are visible in search engine results, enable indexing when your site is complete to allow search engines to crawl and index them.
Event log monitoring
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Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Flexible shipping VAT
You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.
Granular Teammate Permission System
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Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Granural Client Permission System
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Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
Inclusive or exclusive taxes
You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.
Industry leading page loading
Search engines like Google loves fast page loading as it improves the user experience. Higher user experience normally translates into increased google ranking
Mixed VAT
Accurately calculate and charge the appropriate VAT for products or services with different VAT rates on the same invoice, ensuring compliance with VAT regulations in different locations.
More time for content
Our fast and efficient site builder with ready-made templates and block variants, leaves more time for content creation. The most important factor to rank higher on Google
Percentage or fixed taxes
Apply taxes to products either as a percentage of the purchase price or as a fixed amount. This flexibility helps businesses to accurately and easily calculate and apply taxes to their sales.
Postcode based taxes
Tax rates may vary based on the customer's location. To ensure accurate taxation outside of the EU, different tax rates may need to be applied to different postal codes.
Product feed generator
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Create and export a feed of product information for use on external platforms such as shopping comparison websites or marketplaces to reach a wider audience and increase sales.
Reduced VAT rates
Apply lower VAT rates on certain goods and services as per the local regulations, depending on your industry.
