Add notes to leads
Write down related notes to help you remember key details when communicating with your leads in the future.
Write down related notes to help you remember key details when communicating with your leads in the future.
Ask for percentage upfront on instalment plans (20% upfront + 3 instalments of 10 EUR)
AccountingPaymentsCheckout+1
Require an upfront percentage payment on installment plans.
Require an upfront percentage payment on installment plans.
Assign Agents to Customers
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.
Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Assign Customer Deals to Teammates
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.
Automated payment payout tracking (Stripe & GoCardless)
AccountingPaymentsCheckout+1
Track payment payouts automatically through Stripe and GoCardless.
Track payment payouts automatically through Stripe and GoCardless.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Easily connect related information to a customer's support ticket such as invoices or products.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Charge extra on a running subscription (one-time, recurring, limited time)
AccountingPaymentsCheckout+1
Add extra charges to ongoing subscriptions for additional services or features.
Add extra charges to ongoing subscriptions for additional services or features.
Charge Interest on Instalment plans
AccountingPaymentsCheckout+1
Implement interest charges on installment payment plans.
Implement interest charges on installment payment plans.
Chat via HTML
Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.
Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.
Client Country to Currency Mapping
Map client countries to their respective currencies for accurate billing.
Map client countries to their respective currencies for accurate billing.
Conditional reports
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Create / Onboard Leads
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.
Create Milestones
Create your own milestones to monitor your business performance for a specific use-case
Create your own milestones to monitor your business performance for a specific use-case
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
CRM (Customer Relationship Management) tool
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.
Custom Alt Tags on Images
Add custom alt tags to images for improved SEO and accessibility.
Add custom alt tags to images for improved SEO and accessibility.
Custom attributes for customers
Add custom fields to customer records to store additional information about the customer.
Add custom fields to customer records to store additional information about the customer.
Custom Invoice prefixes
AccountingPaymentsCheckout+1
Set custom prefixes for invoices to match your branding.
Set custom prefixes for invoices to match your branding.
Customer Portal with 20+ languages
LocalizationSupportCustomer Portal+1
Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.
Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.
Customisable DateV reports
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Disable/Enable PDF invoices on demand
AccountingPaymentsCheckout+1
Toggle PDF invoice generation on or off as needed.
Toggle PDF invoice generation on or off as needed.
Drill-down reports
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Export Orders
Export order data for analysis and reporting purposes.
Export order data for analysis and reporting purposes.
External Professional Reviews
WebsitesPhysical ProductsPhysical Products
Solicit and display external professional reviews to enhance credibility.
Solicit and display external professional reviews to enhance credibility.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Free Stock Images
Access a library of free stock images for use in your projects.
Access a library of free stock images for use in your projects.
Free sub-domain
Create a unique, branded domain name such as productname.yourdomain.com, making it easier to remember and find.
Create a unique, branded domain name such as productname.yourdomain.com, making it easier to remember and find.
General business reports
Get meaningful insight into the performance of your operations with our general business reports.
Get meaningful insight into the performance of your operations with our general business reports.
Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Generate AI Images with DALL-E
Artificial IntelligenceHighlightsIntegrations+3
Can't find the perfect image? Don't worry. You can easily generate one inside our system using either DALL-E or Stability.AI. With DALL-E you can also create variations of the images it creates.
Can't find the perfect image? Don't worry. You can easily generate one inside our system using either DALL-E or Stability.AI. With DALL-E you can also create variations of the images it creates.
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Import customers from Shopify, ecwid, woocommerce
CRMPhysical ProductsDigital Products+1
Import customer information from Shopify, Ecwid, and WooCommerce.
Import customer information from Shopify, Ecwid, and WooCommerce.
Import products from Shopify, ecwid and Woocommerce
CRMPhysical ProductsDigital Products+1
Import product data from Shopify, Ecwid, and WooCommerce platforms.
Import product data from Shopify, Ecwid, and WooCommerce platforms.
Import Subscriptions from Stripe
CRMIntegrationsPayments+1
Import subscription data from Stripe for seamless management.
Import subscription data from Stripe for seamless management.
In-store pickup
In-store pickup allows customers to order products online and pick them up at a physical store.
In-store pickup allows customers to order products online and pick them up at a physical store.
Inventory Notifications
ReportsAutomationsPhysical Products
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Invoice Templates
AccountingPaymentsCheckout+1
Use customizable invoice templates for consistent and professional billing.
Use customizable invoice templates for consistent and professional billing.
Kanban board for leads
A powerful overview of leads in a kanban-style format that lets you track progress, prioritize work, and collaborate with your team to keep deals on track
A powerful overview of leads in a kanban-style format that lets you track progress, prioritize work, and collaborate with your team to keep deals on track
Login with Facebook/Apple/Google
SecurityCustomer PortalWebsites
Enable users to log in using their Facebook, Apple, or Google accounts for convenience.
Enable users to log in using their Facebook, Apple, or Google accounts for convenience.
Membership support
SalesSupportCustomer Portal+2
Use customizable invoice templates for consistent and professional billing.
Use customizable invoice templates for consistent and professional billing.
Monitor agent performance, lead conversion etc
Track the performance of your customer service agents and identify areas for improvement and optimize their strategies for better results.
Track the performance of your customer service agents and identify areas for improvement and optimize their strategies for better results.
MOSS reports
AccountingReportsHighlights
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
Multiple custom domains
Use your own domain names to add professionalism by having different domain extensions and the flexibility of creating landing pages and websites for different products or services.
Use your own domain names to add professionalism by having different domain extensions and the flexibility of creating landing pages and websites for different products or services.
On-demand affiliate reports
Get a complete affiliate report with just a simple click.
Get a complete affiliate report with just a simple click.
OSS Tax Rates
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Apply One Stop Shop (OSS) tax rates for cross-border transactions within the EU.
Apply One Stop Shop (OSS) tax rates for cross-border transactions within the EU.
Price List Campaigns per Currency
Create price list campaigns tailored to different currencies.
Create price list campaigns tailored to different currencies.
Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsHighlights+1
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Reuse Ticket Replies
Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.
Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.
Schedule Automations for Leads
Schedule automated follow-ups for a lead when it is too early to contact them (e.g. the lead is not ready or you're waiting for new stock or a product to launch).
Schedule automated follow-ups for a lead when it is too early to contact them (e.g. the lead is not ready or you're waiting for new stock or a product to launch).
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule SMS Messages
Keep your clients informed and engaged with schedule SMS messages to boost your sales.
Keep your clients informed and engaged with schedule SMS messages to boost your sales.
Scheduled reports
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
SMS Notifications for Shipping Updates
Send SMS updates to customers about their order status such as order is shipped, out for delivery, or delivered. This keeps customers informed and improves the overall shipping experience.
Send SMS updates to customers about their order status such as order is shipped, out for delivery, or delivered. This keeps customers informed and improves the overall shipping experience.
Store hours (Sell only when open)
Site BuilderPhysical store
Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.
Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.
Target/Limit purchase to geolocation
Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.
Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Ticketing System for Customer Portal
Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.
Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Trigger based SMS
Connect with Frisbii for streamlined payment processing and management.
Connect with Frisbii for streamlined payment processing and management.
Unlimited stores and sites per account
WebsitesHighlightsSales+3
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites
Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites