Select from various payment methods to compensate your affiliates.

Write down related notes to help you remember key details when communicating with your leads in the future.

Your payouts will automatically generate invoices from your affiliates, for ease with accounting.

Choose how long to keep track of the connection between your website visitors and the partners who referred them, after they've clicked on the partner's link. This is done by setting the 'cookie lifetime' in your partner program.

Build an affiliate network around your client-base and offer it as a service to your clients.

Make it easier for affiliates to join your program with a professional onboarding page.

Track and analyze the performance of your affiliate partners with detailed analytics on clicks, conversions, and revenue.

Require an upfront percentage payment on installment plans.

Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

Reach a wider market by translating your affiliate program in multiple languages with the help of AI.

Track payment payouts automatically through Stripe and GoCardless.

Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.

Easily connect related information to a customer's support ticket such as invoices or products.

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.

Add extra charges to ongoing subscriptions for additional services or features.

Implement interest charges on installment payment plans.

Map client countries to their respective currencies for accurate billing.

Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.

The tax customers see is based on the country they are visiting from or the country they have selected.

Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.

Create your own milestones to monitor your business performance for a specific use-case

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.

Add custom fields to customer records to store additional information about the customer.

Set custom prefixes for invoices to match your branding.

MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.

Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.

Set custom taxes for shipping costs.

Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Toggle PDF invoice generation on or off as needed.

Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.

Control if and how discounts work for customers referred by affiliate partners.

Input a tracking number manually in our system to update the customer about the shipping status

Export order data for analysis and reporting purposes.

You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Get meaningful insight into the performance of your operations with our general business reports.

Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

Import customer information from Shopify, Ecwid, and WooCommerce.

Import product data from Shopify, Ecwid, and WooCommerce platforms.

Import subscription data from Stripe for seamless management.

In-store pickup allows customers to order products online and pick them up at a physical store.

You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.

Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.

Use customizable invoice templates for consistent and professional billing.

A powerful overview of leads in a kanban-style format that lets you track progress, prioritize work, and collaborate with your team to keep deals on track

Attract more affiliates by offering programs in multiple languages and currencies.

Accurately calculate and charge the appropriate VAT for products or services with different VAT rates on the same invoice, ensuring compliance with VAT regulations in different locations.

Track the performance of your customer service agents and identify areas for improvement and optimize their strategies for better results.

MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

Integrate with nShift for advanced shipping and logistics solutions.

Reward affiliate partners with ad-hoc bonuses, on special occasions.

Get a complete affiliate report with just a simple click.

To minimize accounting, it's possible to set commission payouts at a minimum amount or at certain dates.

Apply One Stop Shop (OSS) tax rates for cross-border transactions within the EU.

Calculate and apply custom fees based on the payment method that your customer chooses during checkout or smart invoicing.

Apply taxes to products either as a percentage of the purchase price or as a fixed amount. This flexibility helps businesses to accurately and easily calculate and apply taxes to their sales.

Incentivize affiliates with conditional bonuses such as: "if revenue exceeds X amount"

Tax rates may vary based on the customer's location. To ensure accurate taxation outside of the EU, different tax rates may need to be applied to different postal codes.

Create price list campaigns tailored to different currencies.

Extend your reach by publishing your offers on our Global Affiliate Network.

Reward affiliates with recurring commission for each billing cycle of a customer's subscription to a product or service.

Apply lower VAT rates on certain goods and services as per the local regulations, depending on your industry.

Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.

This is a tax system where the recipient of a taxable supply pays the VAT to the tax authority, rather than the supplier collecting it. When an EU customer provides a VAT number, we verify it with a trusted 3rd party entity and if valid, the order VAT will change to 0%. Evidence for reverse-charge validation will be provided with each invoice.

Schedule automated follow-ups for a lead when it is too early to contact them (e.g. the lead is not ready or you're waiting for new stock or a product to launch).

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Keep your clients informed and engaged with schedule SMS messages to boost your sales.

Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.

Specify which countries are eligible to participate in the affiliate program.

Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

Send SMS updates to customers about their order status such as order is shipped, out for delivery, or delivered. This keeps customers informed and improves the overall shipping experience.

Apply different VAT rules to transactions in specific countries, such as the Canary Islands or Curacao. This is useful to comply with local tax regulations in these areas.

Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.

Receive emails automatically when events occur such as affiliate signup, new commission earned

Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Connect with Frisbii for streamlined payment processing and management.

Get your affiliate report when a specific condition has been met, such as: "if number of referrals is larger than X".

Automatically validate and verify the VAT numbers of customers against national VAT databases to ensure compliance with local VAT regulations.

This simplifies VAT compliance by submitting VAT returns and payments to one EU state. This feature also allows the system to override the tax rate of each country, if needed.