Granular Teammate Permission System
ManagementWhite-labelPermissions
Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.
Granural Client Permission System
White-labelManagementPermissions
Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.
Platform Trials
Allow agencies to offer free trial periods to their clients so they can evaluate the platform before committing to a paid plan.
Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsSupport
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Support White-label sub-domain
Offer a branded sub-domain to maintain a consistent brand image and provide a professional appearance to your customers.
Suspended client accounts
You can suspend an account and unsuspend it at a later time. Suspended accounts do not incur any charges.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Teammate Roles
ManagementWhite-labelPermissions
Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.
Ticketing access by plan
Offer different levels of customer support and prioritize requests accordingly based on a customer's subscription or service plan.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Ticketing System for Customer Portal
Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Unlimited Client Slots
There are no growth restrictions. Agencies can add an unlimited number of clients to their account.
