Affiliate onboarding page
AffiliatesOnboarding

Make it easier for affiliates to join your program with a professional onboarding page.

Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Assign Clients/Merchant Customers to Teammates
White-labelCRMSupport+1

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Automatic Linking of Tickets to Customer Invoices, Products etc
SupportCRM

Easily connect related information to a customer's support ticket such as invoices or products.

Automatic Shipping Updates with Customisable templates
SupportShippingAutomations

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

Blast Campaign Tracking (email opened, unsubscribed etc)
SupportMarketingSales+5

Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.

Chat via HTML
HighlightsSalesSupport

Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.

Conditional customer vouchers (if revenue > X)
DiscountsGrowthSales

Condition-based vouchers can be a great way to reward customers for loyalty, incentivize a purchase, or encourage them to purchase additional items.

Coupons conditional
DiscountsSalesMarketing

Define coupon conditions such as which products that are eligible, expiration date, minimum purchase amount, etc.

Coupons publish date
DiscountsSalesMarketing

Decide when you want your coupons to become active.

Create Ticket Categories
SupportCRM

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

Customer Portal with 20+ languages
LocalizationSupportCustomer Portal+1

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Customer Specific Discounts
DiscountsGrowthSales

Create personalized discount offers for individual customers based on their purchase history, loyalty, or other criteria to strengthen customer relationships.

Customize System Emails
SupportSalesReports+1

Customize templates for system emails such as product out of stock to ensure the best customer experience.

Dimensional shipping rates
ShippingHighlights

Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.

Discount Country Whitelist
DiscountsSales

A list of countries that are eligible to receive discounted pricing on products and services.

Discount coupons/codes
DiscountsMarketingSales

Our discount coupons and codes offer multiple opportunities to expand your customer base and increase sales according to your desired objectives.

Discount Payment Whitelist
DiscountsSalesPayments

Offer discount when customer pay with your preferred payment methods

Enable/disable discounts for affiliate-referred customers
AffiliatesDiscountsSales

Control if and how discounts work for customers referred by affiliate partners.

Enter tracking number manually
Shipping

Input a tracking number manually in our system to update the customer about the shipping status

Event log monitoring
White-labelManagementDevelopers+2

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

Fast onboarding with tasks and tutorials
OnboardingHighlights

Our system is easy and intuitive to use, with step by step tasks and tutorials to help you learn the process quickly.

Followup based Emails (if email opened > send another email)
SupportMarketingSales+5

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3

Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.

Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

Gift Cards
SalesDiscounts

Create a gift card using our voucher feature and email editor.

Membership support
SalesSupportCustomer Portal+2

Use customizable invoice templates for consistent and professional billing.

Multi-currency for Manual Shipping Methods
LocalizationShipping

Reach a wider global audience by offering your customers local currency on all your shipping methods.

Multiple shipping providers
ShippingHighlights

Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.

nShift Integration
ShippingIntegrations

Integrate with nShift for advanced shipping and logistics solutions.

Order total based discounts
DiscountsSales

Offer discounts to customers based on the total value of their order. This can be a useful way to encourage larger purchases and increase customer loyalty.

Product Category based Discounts
DiscountsSales

Offer discounts on specific categories of products. This is useful to promote certain product lines or clear out excess inventory.

Product specific based Discounts
DiscountsSales

Offer different types of discounts on specific products to make them more attractive and encourage customers to purchase more.

Recurring, Limited Time & One-time Subscription Discounts
SubscriptionSalesDiscounts

Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.

Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsHighlights+1

Use our built-in AI to translate customers replies into your own language and reply back in theirs.

Reuse Ticket Replies
SupportCRM

Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.

Schedule Emails
SupportMarketingSales+3

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Schedule SMS Messages
SupportMarketingSales+2

Keep your clients informed and engaged with schedule SMS messages to boost your sales.

Shipping Bundling Rules
Shipping

Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.

Shipping Discounts
DiscountsSales

Discount shipping when customer meets minimum order value

Shipping Postcode Filtering
Shipping

Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.

Shipping Whitelist
Shipping

Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.

Site Specific Discounts
DiscountsSales

When multiple sites share the same products, it is possible to apply site specific discount so the products are not discounted across all sites

Site specific Shipping Methods
Shipping

When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.

SMS Notifications for Shipping Updates
SupportMarketingSales+1

Send SMS updates to customers about their order status such as order is shipped, out for delivery, or delivered. This keeps customers informed and improves the overall shipping experience.

Teammate Performance Monitoring & Analytics
SupportSalesAnalytics+3

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Ticketing System
SupportCRMHighlights

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Ticketing System for Customer Portal
SupportCustomer Portal

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

Trigger based customer vouchers (when customer is created)
DiscountsGrowthSales

Automatically send discount vouchers to customers based on certain trigger events, such as when a customer is created or when they make a purchase. This encourages repeat business and loyalty.

Trigger based Emails
SupportMarketingSales+5

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Trigger based SMS
SupportMarketingSales+4

Connect with Frisbii for streamlined payment processing and management.

Volume discounts
DiscountsSales

Offer discounts when customers purchase larger quantities to encourage bulk buying and increase order values.

Vouchers
SalesMarketingDiscounts

Vouchers are coupon codes for one time use that can be generated based on a list or auto-generated with a desired prefix

Wholesale/bulk pricing groups
DiscountsSales

Offer different pricing options for bulk purchases. This makes it easier to handle wholesale orders and manage discounts for large-scale buyers.