Assign Client/Customer Tickets to Teammates
SupportWhite-labelManagement
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.
Assign Clients/Merchant Customers to Teammates
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.
Automatic Linking of Tickets to Customer Invoices, Products etc
Easily connect related information to a customer's support ticket such as invoices or products.
Easily connect related information to a customer's support ticket such as invoices or products.
Automatic Shipping Updates with Customisable templates
SupportShippingAutomations
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.
BitPay Integration
Accept cryptocurrency payments by integrating with BitPay.
Accept cryptocurrency payments by integrating with BitPay.
Blast Campaign Tracking (email opened, unsubscribed etc)
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Track every metric for your newsletters. Incredibly useful to reach maximum effectiveness and to segment audiences based on engagement for more targeted campaigns.
Chat via HTML
Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.
Connect any popular chat platform via Zapier to communicate with customers visiting your store. Provide a convenient and accessible way to resolve their issues in real-time.
Conditional reports
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Get detailed analysis of data when certain conditions are met. For example, when total revenue is greater than a certain threshold.
Create Milestones
Create your own milestones to monitor your business performance for a specific use-case
Create your own milestones to monitor your business performance for a specific use-case
Create Ticket Categories
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.
Customer Portal with 20+ languages
LocalizationSupportCustomer Portal+1
Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.
Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.
Customisable DateV reports
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Export reports in Datev format. Datev is a German software company that offers accounting, taxation, and business consulting services.
Customize System Emails
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Customize templates for system emails such as product out of stock to ensure the best customer experience.
Dimensional shipping rates
Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.
Get shipping rates based on the size and weight of a package, rather than just its weight, for more accurate and with some times better shipping costs.
Drill-down reports
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Generate reports about customers, products, affiliates, and subscriptions to gain insights into your business.
Easily add any external custom javascript
Integrate thousands of external systems for example helpdesk and live chat, with the click of a button
Integrate thousands of external systems for example helpdesk and live chat, with the click of a button
Enter tracking number manually
Input a tracking number manually in our system to update the customer about the shipping status
Input a tracking number manually in our system to update the customer about the shipping status
Event log monitoring
White-labelManagementDevelopers+2
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.
Followup based Emails (if email opened > send another email)
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.
Fortnox Integration
Connect with Fortnox for comprehensive accounting and financial management.
Connect with Fortnox for comprehensive accounting and financial management.
Frisbii Integration
Connect with Frisbii for streamlined payment processing and management.
Connect with Frisbii for streamlined payment processing and management.
General business reports
Get meaningful insight into the performance of your operations with our general business reports.
Get meaningful insight into the performance of your operations with our general business reports.
Generate Affiliate Program Description with AI
AffiliatesArtificial IntelligenceEmails+3
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Use our built-in AI to easily generate a description for your affiliate program based on your prompt. The AI can also optimize the description with your prefered tone of voice.
Generate AI Images with DALL-E
Artificial IntelligenceHighlightsIntegrations+3
Can't find the perfect image? Don't worry. You can easily generate one inside our system using either DALL-E or Stability.AI. With DALL-E you can also create variations of the images it creates.
Can't find the perfect image? Don't worry. You can easily generate one inside our system using either DALL-E or Stability.AI. With DALL-E you can also create variations of the images it creates.
Generate Ticket Auto-replies using AI
Artificial IntelligenceCRMSupport+1
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.
GoCardless Integration
Connect with GoCardless for efficient direct debit payment processing.
Connect with GoCardless for efficient direct debit payment processing.
Import customers from Shopify, ecwid, woocommerce
CRMPhysical ProductsDigital Products+1
Import customer information from Shopify, Ecwid, and WooCommerce.
Import customer information from Shopify, Ecwid, and WooCommerce.
Import products from Shopify, ecwid and Woocommerce
CRMPhysical ProductsDigital Products+1
Import product data from Shopify, Ecwid, and WooCommerce platforms.
Import product data from Shopify, Ecwid, and WooCommerce platforms.
Import Subscriptions from Stripe
CRMIntegrationsPayments+1
Import subscription data from Stripe for seamless management.
Import subscription data from Stripe for seamless management.
Integrately integration
Search from LOTS of fully ready Automations, and activate them in 1 click. Check for ready-made Tamio flows to get you started.
Search from LOTS of fully ready Automations, and activate them in 1 click. Check for ready-made Tamio flows to get you started.
Inventory Notifications
ReportsAutomationsPhysical Products
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.
Klarna Integration
Offer Klarna as a payment option to provide flexible payment plans to customers.
Offer Klarna as a payment option to provide flexible payment plans to customers.
Kustom Integration
Offer Kustom Checkout as a payment option to provide flexible payment plans to customers.
Offer Kustom Checkout as a payment option to provide flexible payment plans to customers.
Make (formerly integromat) integration
Make lets you design, build, and automate by connecting plug&paid with thousands of apps in just a few clicks.
Make lets you design, build, and automate by connecting plug&paid with thousands of apps in just a few clicks.
Membership support
SalesSupportCustomer Portal+2
Use customizable invoice templates for consistent and professional billing.
Use customizable invoice templates for consistent and professional billing.
Meribook Integration
Create and sell books or courses with Meribook and collect the payments with Tamio
Create and sell books or courses with Meribook and collect the payments with Tamio
Mollie Integration
Enable payment processing through Mollie for a variety of payment methods.
Enable payment processing through Mollie for a variety of payment methods.
MOSS reports
AccountingReportsHighlights
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
MOSS Reports are an effective tool for EU businesses to analyze tax compliance and other financial data.
Multi-currency for Manual Shipping Methods
Reach a wider global audience by offering your customers local currency on all your shipping methods.
Reach a wider global audience by offering your customers local currency on all your shipping methods.
Multiple shipping providers
Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.
Connect and manage multiple shipping carriers to offer customers the best delivery options and rates.
nShift Integration
Integrate with nShift for advanced shipping and logistics solutions.
Integrate with nShift for advanced shipping and logistics solutions.
On-demand affiliate reports
Get a complete affiliate report with just a simple click.
Get a complete affiliate report with just a simple click.
Pabbly connect integration
Automate anything with thousands of integrations via Pabbly.
Automate anything with thousands of integrations via Pabbly.
Peerboard integration
PeerBoard is a powerful community platform that enables you to build your own forum to successfully connect with and nurture your users.
PeerBoard is a powerful community platform that enables you to build your own forum to successfully connect with and nurture your users.
Product feed generator
GrowthSalesSales Channels+2
Create and export a feed of product information for use on external platforms such as shopping comparison websites or marketplaces to reach a wider audience and increase sales.
Create and export a feed of product information for use on external platforms such as shopping comparison websites or marketplaces to reach a wider audience and increase sales.
Reply Customer Tickets in Any EU Language using AI
Artificial IntelligenceEmailsHighlights+1
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Use our built-in AI to translate customers replies into your own language and reply back in theirs.
Reuse Ticket Replies
Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.
Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.
Schedule Emails
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule an email to be sent on a specific time, or recurrently every week, month or year.
Schedule SMS Messages
Keep your clients informed and engaged with schedule SMS messages to boost your sales.
Keep your clients informed and engaged with schedule SMS messages to boost your sales.
Scheduled reports
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Get scheduled reports on a regular basis, such as every month, week, or day, in order to provide an up-to-date snapshot of your company's operations.
Sell anywhere! Social media, blog. chat, etc
Sell anywhereSalesSales Channels+2
Our embeddables feature can generate a URL that takes the customer to a fast and customizable checkout containing one or multiple products. The transition between a social media app and our checkout is seamless.
Our embeddables feature can generate a URL that takes the customer to a fast and customizable checkout containing one or multiple products. The transition between a social media app and our checkout is seamless.
Sell via affiliate partners
AffiliatesDigital ProductsPhysical Products+3
Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.
Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.
Sell with QR code
Sell anywhereSalesSales Channels
Our embeddables feature can generate a QR-code that takes the customer to a fast checkout containing one or multiple products.
Our embeddables feature can generate a QR-code that takes the customer to a fast checkout containing one or multiple products.
Shipping Bundling Rules
Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.
Set rules for bundling multiple products into a single shipment to reduce shipping costs and streamlining the fulfillment process.
Shipping Postcode Filtering
Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.
Filter shipping methods based on the postcode to ensure that customers can choose the delivery option that works best for them, considering their location and budget.
Shipping Whitelist
Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.
Specify a shipping whitelist in order to control shipping costs and to ensure that products are only offered to customers in areas that can be serviced.
Site specific Shipping Methods
When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.
When selling through multiple sites, it's possible to set different shipping options for each one to cater different target groups or countries.
SMS Notifications for Shipping Updates
Send SMS updates to customers about their order status such as order is shipped, out for delivery, or delivered. This keeps customers informed and improves the overall shipping experience.
Send SMS updates to customers about their order status such as order is shipped, out for delivery, or delivered. This keeps customers informed and improves the overall shipping experience.
Stripe Integration
PaymentsSubscriptionIntegrations
Integrate with Stripe to process payments seamlessly, including importing customer data from stripe.
Integrate with Stripe to process payments seamlessly, including importing customer data from stripe.
Teammate Performance Monitoring & Analytics
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.
Ticketing System
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction
Ticketing System for Customer Portal
Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.
Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.
Trigger based Emails
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.
Trigger based SMS
Connect with Frisbii for streamlined payment processing and management.
Connect with Frisbii for streamlined payment processing and management.
Webhooks with 80+ triggers
Automate workflows and receive real-time notifications by connecting to external systems. With 80+ triggers, there is a great variety of options to receive alerts about important events for.
Automate workflows and receive real-time notifications by connecting to external systems. With 80+ triggers, there is a great variety of options to receive alerts about important events for.
xMoney Integration
Integrate xMoney to facilitate secure and efficient money transfers.
Integrate xMoney to facilitate secure and efficient money transfers.
Zapier Integration
Connect with thousands of apps using the Zapier platform, automating workflows and streamlining processes. Without any code involved.
Connect with thousands of apps using the Zapier platform, automating workflows and streamlining processes. Without any code involved.
