Fraud protection that requires customers to complete an additional verification step with the card issuer when paying.

Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Assign customer tickets to teammates to ensure that they are managed and resolved as quickly and efficiently as possible.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

Our VAT module automatically calculates the applicable VAT rate for EU businesses based on the customer's country, products purchased, and whether a valid VAT number has been provided.

Improve customer satisfaction by sending up to date shipment updates with a personalised touch that builds customer trust.

It can be convenient to set a tax rate for an entire product category when you know that all of the included products follow the same rule.

Choose your prefered presentation of variants such as a dropdown menu, checkboxes, radio buttons etc

Easily track and manage each clients quota to make sure they upgrade before they exceed it

The tax customers see is based on the country they are visiting from or the country they have selected.

Create and sign custom data protection agreements (DPAs) with partners and customers. Enabling additional control and security for sensitive data.

MOSS tax rules help to comply with the EU's Mini One Stop Shop VAT regulations while it's still possible to tailor them to each business’s unique situation.

Set the exact price per variation, rather than having to set a general price for all, allowing customers to tailor their purchase to fit their unique requirements and budget.

Custom tax rules enable businesses to assign a tailored tax rate to products with specific tax requirements, rather than using the general rate.

Set custom taxes for shipping costs.

Set custom SKU and product specifications for each individual variant.

Our backups are always up-to-date and protects against potential data losses due to malfunction, user errors or malicious attacks.

Setting a base price with an additional cost for each variant, simplifies the process of adjusting overall pricing.

A comprehensive record of events, activities, and changes in the system is invaluable when trying to determine the cause of an incident or problem.

Stay on top of every event and decide when to get notified. The easy-to-read format makes troubleshooting faster. Developers gets extra information in a JSON format for easy integration.

You can define if and how VAT is calculated for the shipping cost: VAT rate from the seller's country, calculate proportionally to the prices of the products, or disabled.

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Ensure full compliance with GDPR regulations to protect customer data and privacy across all operations.

Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice

Protect your clients data with granular teammate permissions to ensure that your teammates only have access to what they need to do their jobs.

Simplify navigation for clients and reduce the risk of errors by limiting their access to only what is necessary for their job duties.

Allow to toggle the visibility of specific variants within a product listing. This can be useful when customizing a product offerings to only display certain options at any given time.

Ensures that a system or application remains available and fully operational by automatically switching to a backup if the primary system fails, providing a high level of availability and minimal downtime.

Enjoy maximum performance while your data and resources are protected and isolated in a virtual environment to minimize the risk of downtime or data breaches.

You can specify if your product prices include VAT or not, which affects the way VAT is calculated in the order totals.

Improve your pricing strategy and profits by automatically adjusting the price of a product based on the current level of inventory.

Get a notification when a products stock is running low to avoid lost sales and unhappy customers. These notifications can be sent via email, SMS, or push notification.

Enable users to log in using their Facebook, Apple, or Google accounts for convenience.

Accurately calculate and charge the appropriate VAT for products or services with different VAT rates on the same invoice, ensuring compliance with VAT regulations in different locations.

If the standard payment methods required for subscriptions are not enough, this solution offers a subscription-style payment via our automations, enabling customers to sign up with payment methods that are normally not supported for recurring payments.

Track the performance of your customer service agents and identify areas for improvement and optimize their strategies for better results.

Choose between Two-Factor or Multi-Factor login depending on your preference. The login methods are password, fingerprint, yubikey, authenticator app, facebook or code via email/sms. You can also login from another device.

There is no need to display an annoying pop-up box for cookies consent to the users as all the necessary software and tracking are already built into Tamio

Calculate and apply custom fees based on the payment method that your customer chooses during checkout or smart invoicing.

Apply taxes to products either as a percentage of the purchase price or as a fixed amount. This flexibility helps businesses to accurately and easily calculate and apply taxes to their sales.

Tax rates may vary based on the customer's location. To ensure accurate taxation outside of the EU, different tax rates may need to be applied to different postal codes.

PSD2 is an EU Directive designed to increase security and protect consumers when making online payments in the European Economic Area.

Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience

Detect and prevent fraudulent activity in real-time to protect your business and customers from financial loss or identity theft.

Apply lower VAT rates on certain goods and services as per the local regulations, depending on your industry.

This is a tax system where the recipient of a taxable supply pays the VAT to the tax authority, rather than the supplier collecting it. When an EU customer provides a VAT number, we verify it with a trusted 3rd party entity and if valid, the order VAT will change to 0%. Evidence for reverse-charge validation will be provided with each invoice.

SCA ready means compliance with the Strong Customer Authentication regulation for added security to fraudulent activity with online payments made in the European Economic Area.

Schedule automated follow-ups for a lead when it is too early to contact them (e.g. the lead is not ready or you're waiting for new stock or a product to launch).

Automatically detects and repairs corrupt or damaged files, ensuring that data is always accessible and reducing the risk of data loss.

Apply different VAT rules to transactions in specific countries, such as the Canary Islands or Curacao. This is useful to comply with local tax regulations in these areas.

SSL encryption helps protect customers' information by preventing data interception and increasing trust with the HTTPS protocol and a padlock icon.

Track and manage the stock levels of individual product variants, such as different sizes or colors to accurately track inventory and meet customer demand.

Offer products with up to 10 variant combinations, such as different sizes, colors etc. This is great for products with a wide range of options that the customers can choose from.

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Assign specific permissions and responsibilities to each team member. This maintains control over who has access to what and ensures that each teammate has a clear understanding of their role.

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Connect with Frisbii for streamlined payment processing and management.

There are no growth restrictions. Agencies can add an unlimited number of clients to their account.

Manage multiple online stores and sites from a single account and dashboard. Save time and resources tracking inventory, orders, and sales from multiple locations or websites

Create product variations such as size, color, or material to offer customers more choices within a single product listing.

Automatically validate and verify the VAT numbers of customers against national VAT databases to ensure compliance with local VAT regulations.

This simplifies VAT compliance by submitting VAT returns and payments to one EU state. This feature also allows the system to override the tax rate of each country, if needed.