Write down related notes to help you remember key details when communicating with your leads in the future.

Require an upfront percentage payment on installment plans.

Assigning agents to leads is essential to ensure the highest level of customer service and the most successful customer experience.

Pass on a client's customer ticket to a teammate to ensure it is managed and resolved as quickly and efficiently as possible.

Assign customer deals to the most appropriate teammates to ensure they are handled smoothly and efficiently.

If enabled, each sale will assign a new license for your digital product, from a list of licenses that you can paste from anywhere. Licenses are used to ensure that proper copyright and usage protocols are followed when using your software.

Track payment payouts automatically through Stripe and GoCardless.

Your customer's bill amount will automatically be adjusted to reflect any plan changes made in the middle of a billing cycle.

Easily connect related information to a customer's support ticket such as invoices or products.

You can have the system generate a new license key every time you sell a digital file.

Easily deactivate a download link in case of misuse or missing payment and activate it again when the issue has been resolved.

Add extra charges to ongoing subscriptions for additional services or features.

Implement interest charges on installment payment plans.

Map client countries to their respective currencies for accurate billing.

Easily create and add new leads. Either manually or through the use of a lead generation form. This is a great way to grow a customer base and generate more sales.

Quickly create multiple products at once with options to allow or prevent duplicate entries, saving time when managing large inventories.

By categorizing tickets, teams can easily organize, prioritize and track to see which issues that are most important and address them in a timely manner.

Identify, organize, track and nurture customer relationships and interactions with a personalized experience. Better customer understanding helps to increase conversion and streamline service processes.

Add custom fields to customer records to store additional information about the customer.

Add additional information for products, beyond the standard product attributes.

Set custom prefixes for invoices to match your branding.

Our customer portal provides a seamless user experience for customers around the world with support of more than 20 system languages.

Toggle PDF invoice generation on or off as needed.

Easily duplicate products to streamline catalog management.

Our technology utilizes the latest encryption algorithms to ensure that all files remain safe and secure.

Export order data for analysis and reporting purposes.

If an email is opened, you can automatically send a follow-up email with more information to reinforce your message. Maybe even with an additional offer.

Use our built-in AI to easily generate product title and description together with SEO. The AI can also optimize the description with your prefered tone of voice

Optimize your time while responding to customers by providing a brief prompt outlining your intended reply and let the AI transform it into a polished and formal response.

Import customer information from Shopify, Ecwid, and WooCommerce.

Import product data from Shopify, Ecwid, and WooCommerce platforms.

Import subscription data from Stripe for seamless management.

In-store pickup allows customers to order products online and pick them up at a physical store.

Use customizable invoice templates for consistent and professional billing.

A powerful overview of leads in a kanban-style format that lets you track progress, prioritize work, and collaborate with your team to keep deals on track

Enable users to log in using their Facebook, Apple, or Google accounts for convenience.

Use customizable invoice templates for consistent and professional billing.

If the standard payment methods required for subscriptions are not enough, this solution offers a subscription-style payment via our automations, enabling customers to sign up with payment methods that are normally not supported for recurring payments.

Track the performance of your customer service agents and identify areas for improvement and optimize their strategies for better results.

Set different subscription prices in different currencies and optimize the price for every country by considering their the local purchasing power.

Subscriptions can be paid with any credit cards or SEPA based payment gateways such as Google Pay, Apple Pay, PayPal, SOFORT, Klarna etc.

Store multiple payment methods and billing addresses for each customer. This can be useful for businesses that have recurring billing or need to be able to charge customers in different locations.

Add trials to the Billing Plans and the customer's credit card won't be charged until the trial ends. Extend the trial manually if needed.

Attract more customers by offering a free trial period before they are charged for a subscription service.

Charge a one-time fee at the beginning of a subscription plan. It could be a setup fee, addon or long-term subscription, encouraging customers to commit more.

Apply One Stop Shop (OSS) tax rates for cross-border transactions within the EU.

Temporarily stop or resume collecting payments. This can be useful to maintain customer satisfaction when experiencing a disruption that affects the customers.

This model gives customers the freedom to choose their own price and can help businesses to reach a wider audience by offering more flexible pricing options.

Create price list campaigns tailored to different currencies.

Limit the number of products that a customer can purchase in a given time period. This is useful when looking to manage inventory or prevent abuse of promotions.

Automatically publish or unpublish products based on predetermined triggers to save time, resources and improving the customer experience

Reward affiliates with recurring commission for each billing cycle of a customer's subscription to a product or service.

Create and send an invoice automatically every week, month or year.

Offer discounts on subscriptions, either as a one-time offer or as a recurring benefit to increase customer loyalty and encourage repeat business.

Save and reuse commonly used responses to customer inquiries. This saves time and ensures consistency in customer communication.

Schedule automated follow-ups for a lead when it is too early to contact them (e.g. the lead is not ready or you're waiting for new stock or a product to launch).

Schedule an email to be sent on a specific time, or recurrently every week, month or year.

Keep your clients informed and engaged with schedule SMS messages to boost your sales.

Schedule when to publish a product. This allows you to create one or multiple products in advance and have them published together with a campaign or product launch.

Options to schedule product launch with a "new" label, when it should expire, sales period etc. This helps businesses to manage product availability and maximize sales potential.

Allow customers to update their credit cards and change or cancel their subscription in their "My Account" page hosted under your own domain.

Offer multiple digital products, such as e-books, software, music, and videos in a bundle, or as a single purchase.

Affiliates are able to sell your products directly to expand their product offering. Increasing both your and their own revenue potential.

Limit the number of times a digital product, such as an ebook or software, can be downloaded. This is useful to control the distribution of products and prevent unauthorized sharing.

Set an expiration date on download links to control the distribution of products and prevent access after a certain period of time.

Invoices can be listed in the customer portal with the convenience for customers to not only find but also pay their invoices.

Easily add or remove custom geo-located taxes on subscriptions (by country and/or postcode).

Set specific times when the online store will be open for sales. This is needed for businesses like restaurants to match in-person store hours and to make sure customers can be serviced.

Integrate with Stripe to process payments seamlessly, including importing customer data from stripe.

Automatically retry failed payment attempts and send reminders when a subscription hasn't been paid. This helps to reduce churn and maintain a steady stream of recurring revenue.

Create and manage recurring subscription plans for products and services with flexible billing cycles.

Provide customers with the option to adjust their subscription plan to one that better suits their needs. This helps to build customer loyalty and reduce customer churn.

Limit the availability of products to specific geographic locations. This is useful to tailor offerings to specific markets or to comply with legal restrictions.

Track and measure the productivity and performance of teammates through the use of metrics and analytics. This is good to identify areas for improvement and optimize the performance of your team.

Professional and efficient handling of client interactions to keep track of and resolving them as efficiently as possible. Increasing customer satisfaction

Customers can conveniently submit tickets through the customer portal, improving customer satisfaction.

Send automated emails triggered by specific events such as purchases, sign-ups, or abandoned carts to engage customers at the right moment.

Connect with Frisbii for streamlined payment processing and management.