CRM. Customer portal. Help desk ticketing system.
All built-in to help you make and care for your customers.
With all information in one place, you can transform the way you engage with your customers. Tamio CRM is fully integrated with sales, marketing, service, and more.
Add notes
Discounts
Sales
Automations
Mailing Lists
Support Tickets
Reviews
Event Logs
As an integral part of Tamio CRM, our Lead Management System has access to all data – putting you in complete control to organize and execute on your leads.
Get full context fast
Identify & prioritize
Never miss a follow-up
Schedule & Automate
Schedule any event and set up automations, like sending content to leads that opt-in.
Add Notes
Write a quick note to help you keep track of your interactions with your leads.
Assign ownership
Assigning ownership sets up for effective lead management and makes sure every lead is handled.
Monitor Employee Performance
Identify opportunities for improvement by measuring lead conversion and support performance.
Scheduled Emails or SMS
Trigger Emails or SMS based on events
Followup based Emails
Customer Portal
Our customizable self-service portal will improve your customers’ satisfaction while keeping your administrative work to a minimum.
Self-service management
Customers can manage their information and purchases like subscriptions, as well as download purchased resources.
Built-in Ticketing system
Offer priority support to paying customers.
Enable customers to update and track their tickets
Fully customizable
Customize the design and features of the customer portal according to your needs and wishes.
Support for 20+ languages
Deliver a more personalized experience to your customers all over the world.
Keep your customers happy by providing great service. Tamio's integrated help desk ticketing system gives you full control and requires little effort.
Assign Customer Tickets to Teammates
Create templates for replies
Embed any chatbot
Schedule & Automate SMS/Email Messages
Tickets are Auto-Linked to existing Customer orders & support history
Three features that will help your business improve productivity, increase cost efficiency, and minimize risk.
Teammate permissions
Improve user experience and reduce errors by setting permissions for access to accounts and features.
✓ Reduce errors ✓ Increase security
Teammate Performance
Identify opportunities for improvement by measuring your teammates’ lead conversion and support performance.
✓ Offer support ✓ Boost efficiency
Event log monitoring
Keep track of changes and incidents to improve work processes and avoid future mistakes.
✓ Find the cause ✓ Avoid new errors
Tamio is designed by agency folk and developed by ecom professionals. We grew tired of all the hassle with creating and managing eStores, and hidden costs that add up. So we built something new. Tamio is pure speed and no trouble.
